What is Rondah?
80% of new patients don't book because there's no availability
Rondah handles the whole process from receiving a new patient’s call to getting them booked as soon as possible.
No hesitancy, no hold times, no lost patients with the best AI assistant for dental practices.
What is Open Dental?
Open Dental is a practice management system built by Open Dental Software Inc. and one of the most widely used PMS platforms in dentistry, running in single practices and DSOs alike. Open Dental software handles the operational core of a practice: patient records and charting, schedule management, imaging integrations, treatment planning, and billing. Practices deploy it locally hosted or in hosted environments.
What it is not: a call answering system. Open Dental does not answer the phone, and it does not book appointments on its own; a person (or an AI receptionist) has to work the schedule inside it.
No. Open Dental is a practice management system: the system of record for charting, scheduling, and billing. Rondah is the AI receptionist that answers the phone and books appointments into it. They occupy different layers of the same stack.
[01]
Open Dental is the PMS:
records, charting, scheduling, and billing.
[02]
Neither product replaces the other;
they operate at different layers.
[03]
Most groups run both:
the PMS underneath, the AI layer on top.
[04]
Rondah answers calls 24/7 and books directly into Open Dental.
[01]
The integration is bi-directional in the strict sense. Rondah reads the live Open Dental schedule during the call, then writes appointments, reschedules, and new patient records back in real time, with no staff re-entry. Open Dental is one of the PMS integrations named on Rondah's product page, alongside Dentrix, Denticon, Eaglesoft, Curve Dental, Carestream, Tracker, TDOS, Sensei, Dolphin, and Cloud 9. She is HIPAA compliant.
[02]
At portfolio scale, the Rondah dental AI receptionist is trained locally per practice (providers, hours, booking rules) while enterprise-wide standards are enforced centrally, so a 30-location group on Open Dental gets consistency without flattening each office's routines.
[03]
For the front desk, nothing moves. Open Dental stays where it is, the receptionist keeps working the software during the day, and Rondah picks up the calls that would otherwise hit voicemail: the lunch-rush overflow, the after-hours calls, the ring that comes while a patient is standing at the desk.
Seamless integration with your existing systems.
No tailoring the office to new policies, no missed files, chats, or calendar appointments.
No extra noise for front desk teams.
Rondah learns exactly how you do things, and is trained uniquely for your office rhythm.
Uncover analytics like who calls in and why, review AI conversations and more.
[01]
Never miss a call
Industry coverage (Dental Economics) estimates up to 30% of dental calls go unanswered during business hours, and nearly all after hours, with each missed call worth roughly $850 to $1,300 in first-year patient revenue. Rondah's dental office answering layer closes that gap: every call answered, 24/7, at every location.
[02]
Book new patients directly into Open Dental
Real-time write-back means the schedule is already current when the front desk arrives in the morning: the 7:40 PM caller is booked, charted as a new patient, and confirmed. Practices on Rondah register at least 20 new patients per month per practice, and none of them waited for a callback.
One brain across every channel
Leading DSOs trust Rondah to remove operational silos and stabilize growth for +300 offices across North America.
Inbound engagement
High-production opportunities are identified the moment the phone rings. Booking happens directly in the PMS with AI scheduling.
Outbound engagement
Reactivate dormant patients, recover unscheduled treatment, and fill last-minute cancellations automatically. No headcount required.
[03]
Reactivate dormant patients without a front-desk campaign
Dormant patients rarely come back on their own, and front desks rarely have the hours to chase them. Rondah runs reactivation and recall outreach automatically, filling schedule gaps with patients already in your Open Dental database. The baseline outcome: $50k in production per practice per month.
[04]
Portfolio-wide visibility across every Open Dental location
The Operations Command Center rolls up chair utilization, schedule gaps, and conversion issues across the whole DSO, so regional leaders see which locations are leaking production before the month closes. A single DSO has recaptured over $1M per quarter with the full stack running.
If you are looking for an Open Dental alternative
Running Open Dental and still losing calls?
If your group runs Open Dental and new patients are dying in voicemail while dormant patients drift, the PMS is not the problem, and swapping it will not fix the phones. Rondah will. Book a demo and see her answer, book, and write back into Open Dental in real time.
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