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Dental office answering services for enterprise DSOs

The only AI dental receptionist built by dental receptionists

After hours inquiries, forgotten followups and missed calls during high-volume spikes are unavoidable.

Recapture revenue with a custom AI receptionist for every practice in your portfolio.

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Dental office answering services for enterprise DSOs

The only AI dental receptionist built by dental receptionists

After hours inquiries, forgotten followups and missed calls during high-volume spikes are unavoidable.

Recapture revenue with a custom AI receptionist for every practice in your portfolio.

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Dental office answering services for enterprise DSOs

The only AI dental receptionist built by dental receptionists

After hours inquiries, forgotten followups and missed calls during high-volume spikes are unavoidable.

Recapture revenue with a custom AI receptionist for every practice in your portfolio.

Complex Conversations

Emergency calls, multiple bookings, new patient registration and more

1-Click Integration

Automatically sync across hundreds of locations. The only API that works at enterprise-scale

Reduce Admin Workload

Improve retention rates by mitigating burnout and supporting understaffed teams

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Rondah’s dental ai answering service

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Recapture lost revenue across your entire portfolio

Rondah answers every call that would have been missed or put on hold, keeping overflows and after-hours gaps from multiplying across locations.

Alleviate front desk chaos

Reduce administrative burden

Mitigate burnout, increasing employee retention rates

When there’s non-stop phones ringing, manage calls with an AI virtual receptionist for dental

Rondah
Checking workloadAcross 3 operatories
Listening to phone lines2 calls live right now
Checking doctor schedulesDr. Chen, Dr. Okafor
Reading text conversations6 threads, all answered
Rondah
Checking workloadAcross 3 operatories
Listening to phone lines2 calls live right now
Checking doctor schedulesDr. Chen, Dr. Okafor
Reading text conversations6 threads, all answered

Increase revenue without increasing staff

Most new patients don’t book an appointment because there’s no availability. Rondah optimizes the schedule to create capacity portfolio-wide

An AI dental receptionist extends the capabilities of short-staffed teams, taking over complex tasks like multiple schedulings, rescheduling and appointment triaging

Keep empty days full and protect high-value slots from getting crowded out by non-specialized appointments

Calendar view
February2026
Feb 30
Feb 406
Feb 52
Feb 60
Feb 70
Feb 80
Feb 9012
Feb 100
Feb 110
Feb 123
Feb 1305
Feb 140
Feb 150
Feb 160
Feb 1709
Feb 180
Feb 19014
Feb 2007
Feb 210
Feb 220
Feb 230
Feb 242
Feb 250
Feb 2608
Feb 2704
Feb 280
Mar 10
Mar 206
🦷
Crown placed in a new slotFeb 19 at 10:00am · high-value, no callback
BookableNo slots
Calendar view
February2026
Feb 30
Feb 406
Feb 52
Feb 60
Feb 70
Feb 80
Feb 9012
Feb 100
Feb 110
Feb 123
Feb 1305
Feb 140
Feb 150
Feb 160
Feb 1709
Feb 180
Feb 19014
Feb 2007
Feb 210
Feb 220
Feb 230
Feb 242
Feb 250
Feb 2608
Feb 2704
Feb 280
Mar 10
Mar 206
🦷
Crown placed in a new slotFeb 19 at 10:00am · high-value, no callback
BookableNo slots

Improve patient experience

Eliminate hold time, after hours unavailability, and frustrating phone trees.

Every office has a receptionist who remembers everyone’s name (and their kid’s names). Rondah brings that familiarity and attention to detail portfolio-wide.

Natural-sounding conversations tailored to each office’s protocols and information.

📞
Outgoing callCalling Wendy Beth
💬
Sending messageTo Dr. Chen for updates
🗓
Checking availabilityFor Dr. Chen
Rondah
☀️
Preferences appliedMornings, text reminders, Spanish
✉️
Confirmation sentFri Sep 4 at 9:00am, by text
👋
Caller recognizedWendy Beth · patient since 2019
🧠
Past calls recalledCleaning with Dr. Chen, Mar 14
Handled without a humanReschedule and coverage in one call
🔀
Routed to Dr. ChenClinical question, live transfer
📞
Outgoing callCalling Wendy Beth
💬
Sending messageTo Dr. Chen for updates
🗓
Checking availabilityFor Dr. Chen
Rondah
☀️
Preferences appliedMornings, text reminders, Spanish
✉️
Confirmation sentFri Sep 4 at 9:00am, by text
👋
Caller recognizedWendy Beth · patient since 2019
🧠
Past calls recalledCleaning with Dr. Chen, Mar 14
Handled without a humanReschedule and coverage in one call
🔀
Routed to Dr. ChenClinical question, live transfer

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The best dental office answering services for enterprise DSOs

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Trusted by leading DSOs like ProSmile

Trusted by leading DSOs like ProSmile

Rondah is a dental front-office platform that answers patient calls, books appointments, and runs patient activation for enterprise dental portfolios.

The suite includes an AI receptionist, an Operations Command Center for in-depth analytics, and unified scheduling, with bi-directional integration into practice management systems like Dentrix, Open Dental, Denticon, and Eaglesoft.

396 new patients, and booked 637 appointments

over 60 days

over 60 days

“The staff hasn’t given me any negative feedback, which has been huge. Instead we’ve only seen suggestions for new opportunities to use the platform. They’ve been very exciting”

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Dental phone answering service for multi-location DSOs

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Enterprise visibility meets local efficiency

Rondah answers every call that would have been missed or put on hold, keeping overflows and after-hours gaps from multiplying across locations.

Portfolio-wide visibility

Hands-off onboarding

Rapid support

Identify underutilized chairs and unoptimized schedules so every office is performing like your top location.

Rondah goes live without disrupting front desk operations. Our team builds a custom system that fits existing daily processes, so training takes less than an hour.

The humans behind Rondah will get back to your text, email, or call within 15 minutes, even on holidays.

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A top-down view for multi-location dental portfolios

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The only PMS booking for DSO enterprises

The only PMS booking for DSO enterprises

One-click integration keeps front desk operations running at scale. 

One-click integration keeps front desk operations running at scale. 

Automatically sync dental AI answering service calls with Dentrix, OpenDental, Eaglesoft, Denticon, and more.

Automatically sync dental AI answering service calls with Dentrix, OpenDental, Eaglesoft, Denticon, and more.

What happens from Hello to Thanks, see you soon:

[01]

Rondah answers every inbound call and executes outbound campaigns to recover lost revenue.

[02]

New appointment(s) or reschedules are updated instantly in your PMS, only bringing in your team for emergencies and insurance inquiries.

[03]

Rondah updates the patient’s file, referencing past visits, preferences, and objections, and queues follow-ups without manual entry.

Inbound
(415) 555-0182
Call answeredPicked up in 0.4s · no hold
Hi, I need to move my cleaning on Thursday.
I can move you to Friday at 9:00am with Dr. Chen. Does that work?
Rondah
3 lines active0 missed today
Outbound42 queued
M. AlvarezCrown · unscheduled since Mar
Rebooked
J. Whitfield6-month recall · overdue
Calling
D. OseiHygiene · no-show Aug 4
Queued
$18,400recovered this week

What happens from Hello to Thanks, see you soon:

[01]

Rondah answers every inbound call and executes outbound campaigns to recover lost revenue.

[02]

New appointment(s) or reschedules are updated instantly in your PMS, only bringing in your team for emergencies and insurance inquiries.

[03]

Rondah updates the patient’s file, referencing past visits, preferences, and objections, and queues follow-ups without manual entry.

Inbound
(415) 555-0182
Call answeredPicked up in 0.4s · no hold
Hi, I need to move my cleaning on Thursday.
I can move you to Friday at 9:00am with Dr. Chen. Does that work?
Rondah
3 lines active0 missed today
Outbound42 queued
M. AlvarezCrown · unscheduled since Mar
Rebooked
J. Whitfield6-month recall · overdue
Calling
D. OseiHygiene · no-show Aug 4
Queued
$18,400recovered this week

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24/7 coverage and customer support, even on holidays

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Manage urgent, complex, and after-hours calls

In Q1, ProSmile launched a 3-practice pilot to see how much revenue was being left on the table after hours – they recaptured $82,000. By Q3, they implemented Rondah across their entire DSO network.

Emergency answering service

Critical calls are flagged and moved to the front of the queue. An after-hours emergency goes straight to your on-call dentist, not into a queue.

Specialized procedures

Optimized scheduling protects high-value services slots from being crowded out by low-yield bookings.

Complex call handling

Rondah schedules multiple patients at a time, reschedules, and remembers patients’ past calls and objections.

After hours answering service

In Q3 2025, Rondah scheduled 2468 appointments after-hours for ProSmile

Emergency answering service

Critical calls are flagged and moved to the front of the queue. An after-hours emergency goes straight to your on-call dentist, not into a queue.

Specialized procedures

Optimized scheduling protects high-value services slots from being crowded out by low-yield bookings.

Complex call handling

Rondah schedules multiple patients at a time, reschedules, and remembers patients’ past calls and objections.

After hours answering service

In Q3 2025, Rondah scheduled 2468 appointments after-hours for ProSmile

Emergency answering service

Critical calls are flagged and moved to the front of the queue. An after-hours emergency goes straight to your on-call dentist, not into a queue.

Specialized procedures

Optimized scheduling protects high-value services slots from being crowded out by low-yield bookings.

Complex call handling

Rondah schedules multiple patients at a time, reschedules, and remembers patients’ past calls and objections.

After hours answering service

In Q3 2025, Rondah scheduled 2468 appointments after-hours for ProSmile

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Rondah vs. traditional dental phone answering services

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“The Most Hands-Off Software We’ve Ever Used”

Rondah
Traditional answering service

DIMENSION

Dental specialization

The only AI answering service for dental offices built by dental receptionists

General medical services coverage

Enterprise dental answering service

Enterprise-wide implementation that gives C-suites actionable insights, without disrupting individual office rhythms.

One-size-fits-all services that require education and new processes at the front desk level

PMS syncing for DSO enterprises

Proprietary PMS booking for Dentrix, Open Dental, and Denticon, and more.

Message taking and alerts that leave a callback list for your receptionists

Portfolio-wide visibility

Operations command center that finds and fixes scheduling inefficiencies.

Generic answering services siloed by location, with no portfolio-wide visibility into scheduling gaps

After-hours coverage

24/7 coverage, emergency answering service, and automatic PMS booking

Message-taking or outsourced call centers requiring receptionist follow-up.

Support model

Your staff can reach the Rondah team in 15 minutes, even after hours and on holidays.

Reach a call center or submit a ticket to a queue

Rondah
Traditional answering service

DIMENSION

Dental specialization

The only AI answering service for dental offices built by dental receptionists

General medical services coverage

Enterprise dental answering service

Enterprise-wide implementation that gives C-suites actionable insights, without disrupting individual office rhythms.

One-size-fits-all services that require education and new processes at the front desk level

PMS syncing for DSO enterprises

Proprietary PMS booking for Dentrix, Open Dental, and Denticon, and more.

Message taking and alerts that leave a callback list for your receptionists

Portfolio-wide visibility

Operations command center that finds and fixes scheduling inefficiencies.

Generic answering services siloed by location, with no portfolio-wide visibility into scheduling gaps

After-hours coverage

24/7 coverage, emergency answering service, and automatic PMS booking

Message-taking or outsourced call centers requiring receptionist follow-up.

Support model

Your staff can reach the Rondah team in 15 minutes, even after hours and on holidays.

Reach a call center or submit a ticket to a queue

Rondah
Traditional answering service

DIMENSION

Dental specialization

The only AI answering service for dental offices built by dental receptionists

General medical services coverage

Enterprise dental answering service

Enterprise-wide implementation that gives C-suites actionable insights, without disrupting individual office rhythms.

One-size-fits-all services that require education and new processes at the front desk level

PMS syncing for DSO enterprises

Proprietary PMS booking for Dentrix, Open Dental, and Denticon, and more.

Message taking and alerts that leave a callback list for your receptionists

Portfolio-wide visibility

Operations command center that finds and fixes scheduling inefficiencies.

Generic answering services siloed by location, with no portfolio-wide visibility into scheduling gaps

After-hours coverage

24/7 coverage, emergency answering service, and automatic PMS booking

Message-taking or outsourced call centers requiring receptionist follow-up.

Support model

Your staff can reach the Rondah team in 15 minutes, even after hours and on holidays.

Reach a call center or submit a ticket to a queue

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Frequently asked questions

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Frequently asked questions

"Rondah generated $1M of new revenue. In one quarter."

"Rondah generated $1M of new revenue. In one quarter."

Identify and recapture lost revenue across your entire portfolio.

Identify and recapture lost revenue across your entire portfolio.

©2026 Sundown Technologies Inc.